At Luxmi AI, we prioritize customer satisfaction. Our Return and Refund Policy ensures that your experience with our services is seamless. Please note that the return policy is not applicable for software licenses. However, it’s important to understand that software purchased by the customer will cease to function upon acceptance of a refund request.
Refund Eligibility
If our services do not meet your expectations within 7 days of purchase, you may request a refund. However, this policy does not apply to software licenses. To be eligible for a refund:
Your refund request must be initiated within 7 days of the original purchase date.
Provide a valid reason for your dissatisfaction.
Refund Request Process
To request a refund, please contact our dedicated support team at support@luxmiai.com. Upon receipt of your refund request:
Our team will review your request promptly.
Refunds for services and software licenses will be considered based on eligibility.
Please note, software purchased by the customer will cease to function upon acceptance of a refund request.
Non-Guarantee of Investment Returns
We do not guarantee specific investment returns. Our services are designed for educational and informational purposes, aiding users in making informed decisions. While we strive to offer valuable insights, investment outcomes may vary.
Contact Us
For any queries regarding our Return and Refund Policy or to initiate a refund request, kindly contact our customer support team at support@luxmiai.com. We are here to assist you.